Why no Cash on Delivery (COD)

Why no Cash on Delivery (COD)

At JustLumi, our priority is to provide a smooth, secure, and hassle-free shopping experience. While we offer various online payment methods like UPI, debit/credit cards, net banking, and wallet transfers, we do not support Cash on Delivery (COD). Here's why:

High Risk of Fake Orders: Some competitors or individuals may misuse COD to place bulk fake orders, causing financial losses and damaging our business reputation. As a growing brand, we cannot afford such setbacks.

Delayed Deliveries: COD often leads to canceled orders or delayed deliveries when customers are unavailable or lack cash. This impacts both the delivery process and customer experience.

Higher Operational Costs: COD involves additional processing fees, cash handling charges, and return costs — which could ultimately increase product prices.

Safety Concerns: Handling cash also poses security risks for delivery personnel, increasing the chances of theft or mishandling.

By offering secure prepaid payment methods, we ensure faster processing, hassle-free refunds, and smooth delivery experiences. This helps us keep our costs low and focus on delivering premium-quality illuminated art frames.

We appreciate your understanding and support as we strive to provide you with the best shopping experience at JustLumi.

For any queries, feel free to reach us at jstlumi@gmail.com.